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    All FAQs

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    What is the FollettShelf™?
    Which eContent is supported by FollettShelf?
    How do I specify that I want my eBooks to be accessible on FollettShelf?
    How can I add databases and subscriptions to my FollettShelf?
    How do my patrons access eBooks on FollettShelf?
    How are the titles in our FollettShelf sorted?
    Is it possible for my patrons to browse our FollettShelf without having to sign in?
    How can patrons search FollettShelf for specific titles or subjects?
    What reading level support is there in FollettShelf?
    Are reading levels searchable in FollettShelf?
    Can my patrons create reviews for the eBooks in my collection?
    Is there a Help section in FollettShelf for users?
    Is there a report available in FollettShelf to show me a list of all of my Follett eBooks?
    Can I add local subjects to my Follett eBooks in FollettShelf?
    How are local subject headings searched in FollettShelf?
    Some of my eBooks are no longer relevant to my patron's needs; how can I remove or weed these titles in FollettShelf?
    Can I restrict access to certain content for a group of patrons while allowing another group to use it?
    How do I load MARC records into FollettShelf?
    What are the technical requirements for using FollettShelf?
    Can my Follett eContent be accessed from my FollettShelf and my library system?
    When trying to access Lerner Interactive Books from the Digital Resources tab, my patrons get the error message “You are not authorized to view this page.” What can I do?
    How do I access Follett eBooks?
    What reader software is used to access Follett eBooks?
    Can more than one person access a Follett eBook at the same time?
    How do Unlimited Simultaneous Access Follett eBooks work?
    Can Unlimited Simultaneous Access Follett eBooks be checked out?
    Do I need any additional software to use Unlimited Simultaneous Access Follett eBooks?
    Can Follett eBooks (including unlimited titles) be used in union catalogs or shared collections?
    Can users print pages from a Follett eBook?
    What happens to a Follett eBook once my patron is done reading it?
    What if I don't have an internet accessible library management system?
    NEW: What mobile devices does the Follett Digital Reader app work on?
    NEW: How do users sign in to the app?
    NEW: How do I create patron accounts for Follett Digital Reader app users?
    NEW: How can I promote the app to my patrons?
    NEW: Do I need any other apps to use the Follett Digital Reader app?
    NEW: Is there a quick reference guide I can provide to my patrons?
    NEW: Is Destiny integration with FollettShelf required to use Destiny Quest Mobile and the Follett Digital Reader app?
    NEW: What is Destiny integration with FollettShelf?
    NEW: I really want to use the Follett Digital Reader app, can I integrate my Destiny site even if my district has not?
    NEW: Can I use the Follett Digital Reader app without integrating?



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