Contact Us
Have questions about Follett eBooks, need more information or want to speak with someone at Follett? Please give us a call or send us an email; we're ready to help.
For questions about your order, or billing inquiries:
Follett Library Resources, Customer Service
Email: customerservice@flr.follett.com
Phone: 888-511-5114, ext. 1102
Fax: 815-578-9831
Monday through Friday
6:00 a.m. - 7:00 p.m. CST
For pricing questions:
Follett Library Resources, Digital Sales
Email: digitalproducts@flr.follett.com
Phone: 888-511-5114, option #: 8
Fax: 815-578-5832
Monday through Friday
7:00 a.m. - 5:00 p.m. CST
TECHNICAL SUPPORT
FollettShelf and Follett eBook Technical Support
Email: FollettShelfSupport@flr.follett.com
Phone: 877-873-2764
Monday through Friday
6:00 a.m. - 6:00 p.m. CST
Destiny Technical Support
Email: Techsupport@follettsoftware.com
Phone: 800-323-3397
Monday through Friday
6:00 a.m. - 6:00 p.m. CST
Suggest a Feature/Enhancement Request
Your valuable feedback helps us make our products even better! Use the email address below to tell us about features you'd like to see in FollettShelf or Follett eBooks.
follettshelf.feedback@flr.follett.com
Please Note: To clarify whether your issue may possibly be better addressed through technical assistance rather than an enhancement request, please contact Technical Support.
International Schools
Email: international@flr.follett.com
Phone: 01-815-759-1700 x 1103
Fax: 815-759-9831
Monday through Friday
7:00 a.m. - 4:30 p.m. CST
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